How to Set Up Your New Gabb Phone 4 or 4 Pro📲

Gabb Product

You just received your new Gabb Phone 4 or 4 Pro and are wondering how to set it up? Great! Follow these steps:

👉How to Set Up your New Gabb Phone YouTube video👈

Step 1: Pick your plan & activate service

• 📲New Line
  • Pick your plan
    • If you purchased your Gabb phone from gabb.com, you picked your plan at checkout. If you purchased your watch from an online marketplace like Amazon, you’ll pick your plan when you go to our activation portal. 
  • Activate your service
    • No matter where you purchased your watch, head to our activation portal to activate your Gabb phone. 
• 📲Upgrade or replacement for existing line
  • Pick your plan 
    • Upgrading your Gabb phone? You’ll pick a new plan during checkout at gabb.com.
    • Replacing a Gabb phone? You can keep your existing plan or pick a new one during checkout at gabb.com. 
    • If you bought your upgrade/replacement phone from an online marketplace like Amazon, you’ll pick your new plan when you visit our activation portal. 
  • Transfer your phone number & service to your new Gabb phone 
    • No matter where you purchased your phone, you’ll go to our activation portal & follow the steps to transfer your phone number & service. 

Step 2: Pair your Gabb phone to the MyGabb app & Gabb Messenger for parents

• 📲Pair your Gabb phone to the MyGabb app
  • Download the MyGabb app from the Apple App Store or Google Play Store. 
  • Log in to the MyGabb app 
    • After you download the MyGabb app, use your Gabb account login credentials to sign in to the app. Use the same username & password you use when you log in to your Gabb account (not your child’s login)
• 📲Pair your Watch to the MyGabb app
  • Once you’re logged in to the MyGabb app:
    • Turn your Gabb phone on > Make sure Bluetooth is enabled on your (parent’s) smartphone and your Gabb phone is nearby > Open the MyGabb app on your smartphone > Tap the hamburger icon in the upper-right corner > Tap Add Device.
  • Gabb Phone 4 only: Insert the phone battery before turning your Gabb phone on. The gold contacts must be in the upper-right corner
  • Your Gabb phone will show a QR code on the screen. Use the camera in the MyGabb app on your smartphone to scan the QR code on the Gabb Phone 4 or 4 Pro, then follow the prompts in the MyGabb app to pair your Gabb phone. The MyGabb app will walk you through the steps to pair your new Gabb phone.
• 📲Download Gabb Messenger for parents
  • Download Gabb Messenger
    • Download the Gabb Messenger app from the Apple App Store or Google Play Store.
  • Sign in to Gabb Messenger 
    • Log in to Gabb Messenger iOS or Gabb Messenger Android on your smartphone using the same username & password you use to log in to your Gabb account online 
    • (not your child’s login)

Step 3: Set up your Gabb Phone

• 📲Turn on location monitoring & set up a Safe Zone in the MyGabb app
  • Safe Zones allow you to be notified when your child arrives at or leaves a specified location. When your child enters or leaves a Safe Zone, you’ll get updated between one second and 15 minutes later, depending on how long ago you received the last location update. 
  • You can also click the Locate button in the MyGabb app at any time if you want a quicker location update.
    • You can set up a Safe Zone in a few easy steps: Log in to the MyGabb app on your smartphone > Tap Safe Zones at the bottom of the screen > Tap the plus sign in the bottom-right corner of the map > Enter your Safe Zone details, then tap Save.
• 📲Add approved contacts in Gabb Messenger iOS or Gabb Messenger Android
  • The Gabb Messenger for parents app notifies you of flagged or blocked messages on your child’s device. You can also manage other parental controls in Gabb Messenger.
    • Download the Gabb Messenger app on your smartphone (not your Gabb phone) from the Apple App Store or Google Play Store > Log in to Gabb Messenger using the Gabb account login credentials that you use to log in to your Gabb account (not your child’s login) > Enable push notifications so you get notified about flagged & blocked texts. 
    • (Optional) Build your child’s approved contacts list
      • Tap your child’s profile icon, then tap Controls. 
      • Tap Contact Management, then enable the Parent-managed slider.
      • Tap Approved Contact List, then tap Approve a new contact.
      • Enter the contact’s details, then tap Approve contacts.
• 📲Manage text message deleting settings in Gabb Messenger
  • You can control how often messages can be deleted from your child’s Gabb Phone 4: instantly, after 30 days, or never.
    • Tap your child’s profile icon, tap Controls, then tap Deleting Settings. 
    • Select the option you want:
      • Instantly: Messages can be permanently deleted from Trash 
      • After 30 days: Messages are permanently deleted from Trash after 30 days
      • Never: Deleted messages always remain in the Trash

For more information on troubleshooting your Gabb Phone 4 or 4 Pro, check out our Help Center👈

Welcome to Gabb💙

-Gabb Product