Broken screen

Dadgabb22 · 2024-09-16T21:51:44+00:00

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Dadgabb22

Kid a bit clumsy and watch screen is now busted. Where can it be sent for repair?

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Comments

Reagan - Gabb

Hello @Dadgabb22,

Sorry to hear that your Gabb Watch screen got damaged! Unfortunately, we do not repair screens as the cost is almost equivalent to repair compared to a new device. If you purchased the Extended Warranty Plan for your line during your initial order, you will be eligible to get a replacement Watch through this warranty. To get that order placed, please contact our Customer Support by chat at www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

If you do not have the extended warranty for that line, you can purchase a replacement through your Gabb Account online. From a computer:

Login at gabb.com/account
On the left hand side, select Replace Device
Select your replacement device and checkout

Once you receive the replacement device, visit gabb.com/activate to transfer service from the old broken watch to the new one. For more info on purchasing, see this Help Article.

Hope this helps!

-Reagan

Linda608

I would like to replace a phone.

Reagan - Gabb

Hello @Linda608,

Your post was merged into this one as others have asked a similar question. Please reference the above post for sets on how to replace a broken device.

Thanks!

-Reagan

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