I got my child this phone to take on a vacation to his parent's house. We tried it out before we left for a couple days, all worked fine (other than immediately getting spam texts-how do you delete those?). Got to the airport for him to leave and all of a sudden his outgoing text stopped working. He can receive texts, but not send. He can make/receive phone calls. Has anyone else had this problem. Tech support can't help me if the phone is not with me. That certainly doesn't help. It happened about the same time I got an email stating my Gabb line has been data throttled. We don't have data. Just talk and text. For being such a simple phone, this has been so difficult to get started and running smoothly.