Introducing the Gabb Watch 3e
Now for sale on gabb.com
Gabb Watch 3e is a system update to the Gabb Watch 3 that includes a simplified setup, improved GPS, and enhanced battery life.
Gabb Watch 3 customers do not need to purchase a new Watch. With the latest update, all existing Gabb Watch 3 devices will be converted to Gabb Watch 3e 🎉
For more information on Gabb Watch 3e and ensuring your existing Gabb Watch 3 has updated, visit the following article.
-Gabb Product Team
Comments
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So exciting!🎉
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There aren't any details on the site about what specific changes the 3e brings over the Gabb 3. Is there a changelog anywhere which goes over what is new with this device? Specifics would be excellent.
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Hello @tad,
Thank you for asking! Although the 'e' in Gabb Watch 3e doesn't have one official meaning, it is a major system update to our Gabb Watch 3. Some of the 'e' meanings we like to think of are 'energy efficient’, ‘enhanced tracking’, ‘easy setup', and 'enjoyable interface'. These 'e's are achieved through enhanced battery life, improved GPS tracking, simplified setup process, and updates to create a smoother interface.
As mentioned above, Gabb Watch 3 customers do not need to buy a new watch! With our newest update, existing Gabb Watch 3 devices have been converted to Gabb Watch 3e. You can find more information on the Gabb Watch 3e update in this article👈
-Gabb Product Team
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Thank you! I really appreciate Gabb, your improving your tech instead of making your customers purchase the newest version!
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I think my child's watch updated today because I got notified via the app that it turned off. How would I know that this was related to the update?
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I have purchased two watches via gab website including plans for both with contract. I received an email stating that my watches were activated. Once I receive them and try to connect them to my account I am receiving a message that no plan has been selected. I have tried to reach Customerservice via phone as well as a live chat with no success on either. I am becoming extremely frustrated with the lack of customer service and support when I’m calling in business hours. . I’m at the point of wanting to return both watches and just purchase through another company altogether. I have read through all discussion questions and tips and steps of adding devices and nunn have been successful.
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Hi @Aamato1313,
Thank you for this comment and expressing your frustration with your situation. It's great to see that you were able to get in contact with our Customer Support though Live-Chat as well as getting a direct call back from our support team to get this worked out. So happy to see that your devices are both up and running.
Thank you for working with our team!
-Gabb Product Team
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