Firmware Update

Kevin
Member Posts: 2
in Gabb watches
What is the firmware number for the May 2024 update? I cannot get it to update and my child said she doesn’t know how to update it herself, so I don’t think she did it already.
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Hey @Kevin,
Great question! The most recent Firmware update for the Gabb Watch 3 is B1.520 (June 11th). You can check for System Updates (Firmware) and App Updates (Software) on your Gabb Watch by following these steps:
System Update on Gabb Watch 3:
- Connect to WiFi
- Place watch on charger. Watch must be charged to at least 30% before updating
- Open the Check for Updates app (shown below)
- Tap the
update
button. The watch will automatically restart when the update is done.
App Update on Gabb Watch 3:
- Connect Gabb Watch to WiFi by going to the settings app
- Open the
ID
app on the watch - Tap
Update Apps
until the screen says "Apps are up to date!" You may need to tap the button multiple times. This may take several minutes to finish. - Turn the watch completely off by holding down the power button for 4 seconds, select the power off icon on the watch screen, wait 15 seconds, then hold the power button for another 4 seconds to turn the watch back on.
Hope this helps!
-Reagan
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