Fitbit app login

Swissham
Swissham Member Posts: 2

Tryingto have my son access Fitbit but cannot seem to sign in to his account. The Gabb phone does not allow sign in through Google (security comes with the phone to not allow) - and Fitbit does not allow you to sign in with your Google email (except through the sign in via Google option - which when you click it does not work).

Fitbit no longer allows access by non-gmail accounts so different email address is not even an option.

Anyone else found a way around this?

Thank you!

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Answers

  • Glen
    Glen Member Posts: 1

    The Fitbit app requires my daughter to login with her Google account, which doesn't allow it due to a restricted profile on the Gabb phone. How can I get her signed into her Fitbit account to sync her watch?

  • Barto
    Barto Member Posts: 1

    I'm setting up my daughter's phone. We downloaded the fitbit app for her watch, but fitbit is going to sign-in with Google account only. When I open the app and click on "sign in with Google" I get a message that "Restricted profiles cannot add accounts." Is signing into Google linked accounts not possible?

  • KaBa
    KaBa Member Posts: 1

    We checked pre-emptively that Gabb had a working Fit-Bit app with the new Gabb Phone, but we have run aground an issue where you cannot set up a fit bit smart watch on these phones. Google requires a google log in for Fit-Bit devices but when trying to use Google to log in as it is one of two options, the phone does not allow it. Going to settings and trying to add a google account also does not work.

    There does not seem to be any way of adjusting these in the Gabb App as well.

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 766 Admin

    Hi @KaBa,

    Your post was merged into this one as others have asked a similar question. Sorry for any trouble you experience with this app.

    Hope this helps!

    -Reagan

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