Voice to text on Gabb Watch 3e

bbb
bbb Member Posts: 1
edited January 17 in Gabb watches

The voice text option is no longer working

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Comments

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 717 Admin
    edited January 17

    Hello @bbb,

    Thank you for your post! So sorry to hear you were experiencing some trouble with the voice texting on your Gabb Watch 3. It's great to see that you were able to reach out to our amazing Customer Support team to troubleshoot and get this feature working properly again.

    For those who experience this error, follow these troubleshooting steps:

    1. Ensure your Gabb Watch 3 is logging into the Gabb ID
      1. Voice texting will not work when the device is not logged into the Gabb ID
    2. Once logged back into the Gabb ID, power the device off for 30 seconds and back on

    Hope this helps!

    -Reagan

  • Kyla
    Kyla Member Posts: 1

    How do I get my kid to use speech ID

  • JPK
    JPK Member Posts: 1

    Hi, I recently purchased a Gabb 3e watch for my son. The voice-to-text function has a problem I could use help with. It works sometimes but not often. What it does is after pressing the black "mic" icon it properly turns red to listen, then after saying our bit pressing it again turns it back to black. All good so far. The spinning icon comes next yet when it's done spinning it comes back blank with nothing transcripted. How to fix?

  • mandaroo85
    mandaroo85 Member Posts: 1

    my son keeps trying to use the voice to text and it stopped working. We’ve updated everything and still no luck. Also, the tracking won’t update for days. Kind of pointless to have gps tracking when it doesn’t even update his location. We’ve had his watch since April 2024 and have had to replace it 3 times already. This last round seems to be ok until recently when the texting stopped working and the location won’t update. According to the location my kid has been at school for 24 hrs.

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