Knox browser url blocked

Ordeogrim
Ordeogrim Member Posts: 1

Upon opening Knox browser or tapping home it says URL is blocked. I don't know how to get to an address bar. Any ideas?

Answers

  • Gabb Product
    Gabb Product Administrator Posts: 96 Admin

    Hello @Ordeogrim,

    Great question! Knox Browser is the app that allows our devices the ability to block search engines. If a user taps a link or URL on their Gabb Phone, the internet access will be blocked. The Knox Browser app correctly says that the browser is locked as it falls in line with our purpose of keeping all Gabb users safe by not allowing internet access.

    Hope this information helps!

    -Gabb Product Team

  • SergeantMajor
    SergeantMajor Member Posts: 1

    why have the Knox Browser on the Home Screen anyway? What is purpose?

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 499 Admin

    @SergeantMajor,

    The app must be installed on the phone to properly block internet access and keep the user safe. If you do not wish to have the app on the Home Screen, you can remove it by following these steps:

    1. Long press on the desired app
    2. Select Remove

    This will not delete the app off the phone. You can find it again when swiping up from the bottom of the screen and swiping through the apps until you find it.

    Hope this helps!

    -Reagan

Gabb Help Center

Explore articles and tutorials to answer your product questions.

Visit Help Center