Texting email addresses
please let Gabb users text/call to email addresses for kids who use iCloud.
Comments
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hi, several of my sons friends have iPods and use iCloud email addrsss to text and call. Is it possible for my son to text/call someone with an iCloud address and how do I do that?
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Hey @Maura9,
Great question here! Currently, Gabb Messenger (the messaging app on all Gabb Phones) is being worked on to support texting email addresses as best as possible. We don't have an exact ETA from our product teams, but they're working on it and we'll for sure update the thread when that is in place.
-Reagan
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ok, that’d be great! Thank you!
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99% of my child's contacts use an email address to message/text and do not have a phone number. Gabb doesnt support an email address for messaging, so we have to cancel the watch.
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Thank you for sharing this feedback. You are correct that texting through email is not a current feature on our Gabb Watch 3 as well as our Gabb Phone 3 Pro. This is a great feature idea the team would like to look into for future updates. We'd love to have you add this to our Feature Idea post. Thanks!
-Reagan
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Thank you for for this feedback, @Maura9! We're always looking to improve our products to best fit our customers lives. We will pass along this feedback over to our team to look into.
-Reagan
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I second this request! More and more kids are using iCloud. Without the ability to connect with them, the Gabb phone loses value. And I love our Gabb!
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+1 to this feature request. This is a huge bummer; lots of kids don't have a phone number but virtually all of them have either a Google or Apple account (and therefore a gmail or icloud email).
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I’d really like to see this feature happen. If I had known my child couldn’t text friends who use iCloud accounts, I probably would have gone with a different solution than the Gabb phone. I paid for the upgraded plan to allow group texting, but she is unable to be included in any group texts that include iCloud addresses.
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Third the request. My son's best friend has an iCloud account and no phone number. As a result my son cannot be on a group chat with his best friends nor can he text his best friend, which was the major reason we opted for a Gabb phone. Any idea when this feature will be implemented?
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Completely agree with @SchlegsManiags on this one. I would not have chosen the Gabb phone as well. Any update on an ETA to have this feature implemented?
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Hello all!
Thank you for your comments on this post! We hear you and love this feedback. We can assure you that our team has this feature in mind and are actively working to make it available for the future. We do not have an exact date at this time, but we will for sure update this thread when it is in place.
Thank you!
-Gabb Product Team
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Any update on when this will be available? I just got 2 Gabb phones for my daughters. And they can’t message some of their friends because they have Google accounts.
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Hello @KaraMay,
Thank you for this question! We do not currently have a release date of when this feature will be released. We will make an update in this post with any new information.
Thank you!
-Gabb Product Team
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What is the release date for this update? It’s very very annoying. Where can we get formal communication on this?
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Hello @Lauren1110,
Thank you for your comment and vote on this post to help us gage the desire for this feature. At this time, we do not have a release date for this feature. Our team is aware of this feature idea and are looking into the possibility of making this feature available in the future.
Thank you!
-Gabb Product Team
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I agree. My daughter has the watch and only uses it for communicating when necessary. For texting and group texting, she uses her iPad and iCloud email. She would miss much communication from friends if she only used the watch. And I don’t want her friends to have to get phones in order to communicate!
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Hello, any update to this request? It's a bit of a hassle not to have this feature. Thanks for working on it!
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At this time, we do not have an update on this feature. This post will be updated as soon as we have an announcement.
Thank you for your patience and for being part of our Gabb family!
-Reagan
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