Port-In phone number to Gabb Phone
How do I port my son's phone number to the Gabb phone 4 pro? Just got the new phone and activated the account. How do I port the number from his old provider to the new line?
Answers
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Hi @Bshoe,
Great question! A
port-inis when you transfer your phone number from an outside provider to your new Gabb Phone. To complete this process, the phone number MUST be active with the old provider. This option is given during the order process when purchasing your Gabb Phone. Once the order is complete and the package is delivered, your new Gabb Phone will be inactive waiting for the port to start. You will need to login to your MyAccount and select'Number Transfer'to complete the port-in process.If you purchased a Gabb Phone
withoutchoosing the port-in process at checkout, our Customer Support team can certainly create a transfer request for you when you have the new device in hand. Customer Support can be contacted by chat at www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.Hope this helps!
-Reagan
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