How can i change the time on my gabb watch3?

DatNico1221
DatNico1221 Member Posts: 2
in Gabb watches

Also, when trying to call/receive call with the gabb watch, it says I don't have service but I do?!

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Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 633 Admin

    Hi @DatNico1221,

    Good question! The time on the Gabb Watch 3 is automatic based on the location and time zone the device is in. Due to this, there is not a setting that allows you the change the time manually. If your device is showing the wrong time, here are a few troubleshooting steps to try:

    First. You'll want to make sure your Gabb Watch 3 software is up to date by following these steps:

    1. Connect Gabb Watch to WiFi by going to the settings app
    2. Open the ID app on the watch
    3. Tap Update Apps until the screen says "Apps are up to date!" You may need to tap the button multiple times. This may take several minutes to finish.
    4. Turn the watch completely off by holding down the power button for 4 seconds, select the power off icon on the watch screen, wait 15 seconds, then hold the power button for another 4 seconds to turn the watch back on.
    image.png

    Second. Update your Gabb Watch 3 firmware:

    1. Connect to WiFi
    2. Place watch on charger. Watch must be charged to at least 30% before updating
    3. Open the Check for Updates app (shown below)
    4. Tap the update button. The watch will automatically restart when the update is done.
      image.png

    This should also help with the service error you are receiving. If you are still experiencing the same errors after this troubleshooting, please please contact Customer Support by chat on www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

    -Reagan

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