Gallery not available from Contacts - Gabb Phone 3

DonkeyFace
DonkeyFace Member Posts: 5

On the Gabb Phone 3 Pro, when using the Contacts app, and trying to choose a photo for a contact, when we click on the Gallery icon, it says "No apps available to perform this action." Gallery works fine when opened separately, but not from within the Contacts app. How do we fix that?

Tagged:

Answers

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 501 Admin

    Hi @DonkeyFace,

    Good question here! The "Gallery" button that would assign a contact photo on the Gabb Phone 3 Pro is temporarily disabled to help eliminate internet access. To assign a picture to a contact, users will want to follow these steps:

    1. Gallery App
    2. Select an image
    3. Select the three dots in the top right
    4. Select "Use as"
    5. Contacts
    6. Select desired contact

    Hope this helps!

    -Reagan

  • DonkeyFace
    DonkeyFace Member Posts: 5

    Thanks, this does help.

  • Jason
    Jason Member Posts: 2

    Hello I have the Gabb Phone 3 Pro but the process you outline doesn't work on ours. The three buttons when pushed don't give any options… they only show metadata of the pic selected. Is there another way to assign a pic from the photo gallery to contacts? ty

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 501 Admin

    Hello @Jason,

    It sounds like you are doing these steps in the Photos app instead of the Gallery App. These are two different apps and will have different results when following these steps. Here is a photo of the app you are looking for:

    Hope this helps!

    -Reagan

  • Clarebear
    Clarebear Member Posts: 2

    on our gabb phone three pro it says that the gallery app isn’t enabled, but from all I’ve seen it is. Also we can’t send pictures using the arrow in the bottom corner only in gabb messenger?

  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 501 Admin

    Hello @Ecshaw,

    The steps above are for the Gabb Phone 3 Pro only. You can find more information on the Gabb Phone 4 Pro here. Thank you!

    -Reagan

Gabb Help Center

Explore articles and tutorials to answer your product questions.

Visit Help Center