Gabb 3 watch going blank and not powering on.

Lpan19

Gabb 3 watch will not power on at all. Was fully charged and just went blank/black screen. So frustrating and disappointing. Please help!

Gabb Product

Hello!

Due to continual comments and reports of this error on this post, the troubleshooting steps are getting lost so others are unable to find our comment. Because of this, we are post these steps again and will refrain from approving additional comments to this post at this time. Please read this post in its entirety as it contains all necessary steps to resolve this error:

1. Troubleshoot with Battery
   1. Let the battery life completely deplete to 0%
   2. Charge it back to 100% and test again
2. Hard reset (Factory Reset) on the Gabb Watch 3
   1. On the MyGabb App: Unpair the watch
      1. Select the "Devices" tab
      2. Select "Profile" on the watch you need to unpair
      3. Scroll to the bottom of the profile and select "Remove Device"
      4. Select "Remove and Reset"
   2. On the Watch: Factory Reset the watch
      1. Place the watch on the charger
      2. Press the back button (top right button) 10 times fast
      3. Select the checkmark on the watch
      4. The watch will power off, factory reset, then power back on when it’s finished
      5. Pair back to the watch
3. Replacement Gabb Watch 3 through the Manufacturer Warranty:
   1. If ALL troubleshooting has been exhausted, our team can verify if your device qualifies for a Manufacturer Warranty replacement
   2. To qualify for the Manufacturer Warranty, the device cannot have any damage to it including scratches, cracks, dents, water damage, etc.
   3. You can contact Customer Support by chat at www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

Thank you!

-Gabb Product Team