If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
Hi @Taunya,
Great question! Thank you for being part of our Gabb Family
You can upgrade your device anytime by following these steps. From a computer:
"Upgrade Device"
Here is a diagram of available discounts depending on the status of a contract:
You can find more information in our Help Article Gabb Upgrade Program HERE👈
Hope this helps!
-Reagan
Thank you!
My account is saying (no contract) next to my billing amount. Does this mean I can cancel at any time with no fee? I had asked about upgrading my current phone with the deal right now for a free phone, but was told I would have a fee. We plan to transition my son to a new non Gabb phone, but get my daughter a Gabb phone. Is it best to just cancel his and buy her one through the deal?
Hi @Shanmom,
Your post was merged into this one as it give great insight on your question on upgrading your line.
Great questions. When a line is on the No Contract, it can be canceled without an Early Termination Fee. If you are receiving a notification that a fee will be applied, your line is possibly in a contract. You can check the status of your lines contract through the emailed invoice your account receives each month. Under Billing Summary, you will see a statement saying X Months Remaining on Contract.
There are several options available when looking to upgrade your device as mentioned in the post above. With this information, you can move forward with the best option for you and your family!
Hello @Ness,
Your post was merged into this one as others have had similar questions! You can find information on how to upgrade your device and what qualifies a line for a free upgrade in the posts above.
how to
what qualifies
We have the gab 2 watch and would like a upgrade. Are there any specials for that
Hello @Candi,
Your post was merged into this post that includes answers to your question.
Can i upgrade a phone
My child has a Gabb watch and we are considering upgrading him to a Gabb 4 Pro for Christmas. Can we upgrade him even if we have a current line/plan active? We'd want to keep the same number for him with the phone.
Hey @Shrisa and @CarrieG,
Your posts were merged into this post as others have asked similar questions. Check out the comments above for more information.
my son’s phone quit working. It will power up but the screen remains black. I didn’t know if we would
Be eligibility for a free or discounted phone after being with you guys for so long.
Hi @Casey,
Your post was merged into this one as others have asked a similar question. You can find information on how to upgrade your device and what qualifies a line for a free upgrade in the posts above.
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
