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My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
I would love to have a family text thread for the parents and kids, but it seems like the watch doesn't support that. Is this possible to implement in the future?
This discussion was created from comments split from: Gabb Messenger App Crashing.
I just purchased a watch from Gabb.com and used the "Buy with Prime" option for shipping. It says my service is active, but I cannot pair the watch to the phone app. I keep getting the message to pick my plan/activate my service. When I try to do this, it says that my service is already active and to use the app. Has…
I bought this watch online and paid for the 2 year service plan. I received an email that it was activated but now I’m am setting up the phone and it says plan is already active after I set up activation. Help!
I have been looking at the website and these threads for at least half an hour and this is still NOT clear. If I let my original one year contract run its course, will the service lapse without additional charges? I need to make sure that my son's watch's contract will NOT be renewed and that we will NOT be billed beyond…
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If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
I ordered a 4 pro Slim Case and when I received my shipment with other items, I was left a note on my packaging list sheet that said "out of stock please contact support" but when I try to contact support, nobody is available. Any advice on how to resolve this quickly? I
My child’s lost Gabb watch 2 was found. Can I have it re-activated?
In the web interface, I can see how many texts have been sent and the duration of all phone calls. Is there a way to monitor how much mobile data my child's phone is using, or do we just have to be surprised if he goes over the limit?
my bank account was hacked and is frozen tell fixed anyway you can leave my kids service on tell i get that resolved. And ill pay for august and Septembers bill
How do I change from monthly billing to a one year contract? Thank you!
Hard to budget for the month without knowing for sure what the bills will be. Next due date shows the first of the next month which is less than a week and a half away and still no bill to view.
Hi. I'm trying to upgrade my daughter's phone, but when I get to the upgrade part it doesn't have a phone to select. Should I get the new phone? If so will it keep the same number?
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