Conversations across all topics.
Our automatic payment was taken but isn't reflected on the account. When I try accessing the billing link, it does not load. There are multiple "Errors" that pop up when going to other pages on the website.
I've been having a lot of trouble assigning tasks to my child's Gabb Watch since updating the MyGabb app a couple of weeks ago on my Android phone. I'm seeing the same tasks repeating hundreds of times in my app, but no tasks show up on her watch. Even when I assigning new tasks they don't show up on her watch. I tried…
I want to transfer my Gabb Phone 3 from an older child who recently went onto our regular plan with a new phone to a younger child, who is currently on Gabb Phone Plus. Before switching, I want the phone to be wiped so that the older kiddo's pictures and texts are no longer on the phone. The Gabb settings won't allow me to…
My son’s phone is broken and under warranty. I am trying to submit a claim online. When I get to the screen to submit a claim I get stuck at “Gathering claim data”.
Hi. We have a no phones in bed after 9pm rule. My sons phone js safely on the kitchen counter while my son is in bed at 1030pm. I got a notification that he entered a different zone. Checked the map and it says hes in the middle of a lake close to our home. Hopefully you can see why this is an issue and scary....
Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
Discussions from all topics
My daughters watch just keeps bouncing between two screens: "Hello Let's set up your watch" and "Get the MyGabb app on a parent's phone Add this device (name/ID?)… I'm not finding a place to re-pair it and on my parent app, it's showing that it is paired. But when we call the watch, it just goes straight to voicemail.…
Hi, I’ve already made a post about this, but I believe I have more info. Recently when I went on the Gabb app, it had me sign in to my account. When I signed in, it gave me the message to add a device to the account. I have 2watches and 1phone on the account. On the Gabb website it keeps telling me to add account info.…
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If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
I purchased a watch for my granddaughter and my daughter's boyfriend's daughter. Two separate parents or contacts for the most part. I separate the accounts. My daughter already had set up profile accounts for both girls. I tried using the same information for my granddaughter that was set for the new account, its just…
My child’s lost Gabb watch 2 was found. Can I have it re-activated?
I upgraded my son's phone and want to give his sister the old one. How do I get set up?
I ordered a 4 pro Slim Case and when I received my shipment with other items, I was left a note on my packaging list sheet that said "out of stock please contact support" but when I try to contact support, nobody is available. Any advice on how to resolve this quickly? I
In the web interface, I can see how many texts have been sent and the duration of all phone calls. Is there a way to monitor how much mobile data my child's phone is using, or do we just have to be surprised if he goes over the limit?
my bank account was hacked and is frozen tell fixed anyway you can leave my kids service on tell i get that resolved. And ill pay for august and Septembers bill
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