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On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. He is really interested in the…
My kids have the old Gabb watch 2 and we have cancelled service because we no longer need it, but they still want to use it as just a normal watch. We were using it to tell time, but the time was not correct and needed to be reset. I did a hard reset, but without the service, it cannot connect to network to update. Can I…
After an hour waiting to chat with customer service I was told my Gabb Watch issue was being escalated but the representative could not give me a timeframe for hearing back. Does anyone know how long it takes to hear back from the Gabb technical team?
we just received our sons new Gabb watch yesterday. I have tried multiple times to activate the watch through the MyGabb app and it will not work. The watch has populated a pairing code but I am never able to get anywhere on the app to pair it. I try to add the device and then select the watch 3. It says checking for…
I have reset updated and my daughter still cannot receive or type text messages on her watch.
My son has the gabb pro 4 and when he pulls up gabb messenger all his text are now under "requests" none of his saved contacts are showing in messenger, however when he calls it shows all his saved contacts. The messenger keeps saying "gabb messenger has stopped" he isn't able to send or receive texts without having to…
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I purchased a watch for my granddaughter and my daughter's boyfriend's daughter. Two separate parents or contacts for the most part. I separate the accounts. My daughter already had set up profile accounts for both girls. I tried using the same information for my granddaughter that was set for the new account, its just…
My child’s lost Gabb watch 2 was found. Can I have it re-activated?
I upgraded my son's phone and want to give his sister the old one. How do I get set up?
If my child has a Gabb Watch 2, what is the process/timing to upgrade to a Gabb Watch 3? We have had the 2 for 18 months, roughly.
I ordered a 4 pro Slim Case and when I received my shipment with other items, I was left a note on my packaging list sheet that said "out of stock please contact support" but when I try to contact support, nobody is available. Any advice on how to resolve this quickly? I
In the web interface, I can see how many texts have been sent and the duration of all phone calls. Is there a way to monitor how much mobile data my child's phone is using, or do we just have to be surprised if he goes over the limit?
my bank account was hacked and is frozen tell fixed anyway you can leave my kids service on tell i get that resolved. And ill pay for august and Septembers bill
How do I change from monthly billing to a one year contract? Thank you!
Hard to budget for the month without knowing for sure what the bills will be. Next due date shows the first of the next month which is less than a week and a half away and still no bill to view.
Hi. I'm trying to upgrade my daughter's phone, but when I get to the upgrade part it doesn't have a phone to select. Should I get the new phone? If so will it keep the same number?
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