My son lost his phone...
dove
Member Posts: 2
How do I purchase a replacement without having extra devices on the account tab? I want to use the same contract I had before, not start a new one.
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Answers
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Hi @dove
So sorry to hear about your misplaced device. Great question! Here are the steps to follow to ensure you purchase a replacement device and not a second line to your account:
- Log into your MyAccount
- Navigate to
"Replace Device"on the left hand side of the page - Select
"Replace"under the desired line - Follow the prompted steps
If you run into any trouble with the order process, please contact Customer Support by chat on www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.
Hope this helps!
-Reagan
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