Permanently deleting texts

ElizKalber

I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.

ReaganKowal

Hello @ElizKalber,

Sorry for any confusion on this! Here is some clarification:

Using the Gabb Messenger Parent app, parents can manage their child's Gabb phone message deletion settings.

Here's how to get started with Gabb Messenger Parent:

1. Download the Gabb Messenger Parent app onto the parent’s smartphone using the Apple App Store or Google Play Store.
2. Sign into Gabb Messenger Parent using the parent’s Gabb account login information (the same username and password used to login to your Gabb account online).
3. Enable push notifications so you get notified instantly about flagged and blocked content.

Follow these steps to manage deletion settings for you child:

1. Inside the Gabb Messenger Parent app, select Controls at the bottom of the screen.
2. Select the profile of the child you want to add controls to.
3. Select Deleting Settings. 
4. Select the radio button next to the deletion setting you want (never delete, delete after 30 days, or never delete).

You can find more information on the Gabb Messenger in our Help Article.

Hope this helps!

-Reagan