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Hi - I placed an order on 7/26 and the shipping status is still pending. I understand shipping is 5-10 business days but I am concerned that I still do not have a tracking number. Can someone help me understand when I will?
My kids' teacher only uses google doc files to share information and homework. She's unable to open these on her phone as it says it is blocked. How can she get access to the these files?
We recently upgraded my daughters phone to the Gabb 4 Plus from the Gabb 4. When trying to make sure the data was backed up. It states only is backing up the photos and when talking to the help desk on chat they said it is not an option to backup contacts… Is this true? How are we supposed to get all the contacts on the…
Before I buy, can I approve or block the apps from my Iphone?
I took out the SD card to try to transfer music to my Gabb phone and now it's telling me I have no SIM card. I tried pretty much everything and it still won't register that it has the SIM card.
Hi Gabb Team, I’m a parent using the Gabb Phone for my child, and I really appreciate having GPS location tracking through the MyGabb app. However, I’ve run into a major limitation. The “Guardian Contact” feature that allows other trusted adults (like the other parent) to view location is only available for the Gabb Watch,…
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I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
We've really loved our Gabb phone (we've had the Z2 for a few years). No internet, snapchat, instagram etc. One thing we've always felt is missing is the ability to manage our child's phone contacts. Feel like this is a missed opportunity. Many parents (like myself) would appreciate being able to control who my child can…
I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.
is there a way to make the approved contact list apply to text messages only? I want them to be able to make calls on their phone (friends) , but want text messaging restricted to specific people.
The Gabb Messenger App icon changes if touched. It goes from the text bubble on a black, to a green, to a blue background - and then one where the bubble has a face inside. What does these differences indicate?
My child is able to delete text messages on her phone even though the setting is set to not delete anything/ever. Any ideas? Thanks!
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