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My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
I initially set up a 3 hour Quiet Time (focus and silent mode on a Gabb Watch 3) for one of my sons' watch. We decided a couple weeks later that it wasn't necessary, so wanted to turn it off. Unfortunately, no matter what I do, it's still active from the watch. In the app, if I uncheck the boxes, slide the activty function…
My son was gifted a used watch from his cousin. We are trying to set it up, but get the message "There was an issue with this IMEI's linked product SKU." when trying to set it up online, and a "provision failed" message when trying to cycle through a reset. Has anyone had experience with that? Is this something that can be…
We keep trying to delete this audio file from the phone, but it keeps getting re-downloaded. How do I stop this?
We used a Gabb phone years ago and are considering it again for our son. In comparing the 4 and the 4 pro on the website, I see one difference is that the pro has "Third-Party Parent-Enabled Apps". Is there a list of these apps available? I'd like to see what apps are available to help decide between the 4 and the 4 pro.
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My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
We've really loved our Gabb phone (we've had the Z2 for a few years). No internet, snapchat, instagram etc. One thing we've always felt is missing is the ability to manage our child's phone contacts. Feel like this is a missed opportunity. Many parents (like myself) would appreciate being able to control who my child can…
hi, several of my sons friends have iPods and use iCloud email addrsss to text and call. Is it possible for my son to text/call someone with an iCloud address and how do I do that?
Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.
is there a way to make the approved contact list apply to text messages only? I want them to be able to make calls on their phone (friends) , but want text messaging restricted to specific people.
The Gabb Messenger App icon changes if touched. It goes from the text bubble on a black, to a green, to a blue background - and then one where the bubble has a face inside. What does these differences indicate?
My child is able to delete text messages on her phone even though the setting is set to not delete anything/ever. Any ideas? Thanks!
Remind me how to choose which contacts can get/send messages. We had to limit who our child messaged. We'd now like to expand that a little, but I can't recall how to control which contacts are approved.
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