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My son had a previous Gabb phone that was lost. We upgraded to the Gabb Phone 4 and now I can't activate it. It says the QR code is invalid, when I put in the IMEI number manually it says I need a plan but when I go to my app and dashboard it says I already have a plan. It basically keeps going around in circles. We don't…
I would love to have a family text thread for the parents and kids, but it seems like the watch doesn't support that. Is this possible to implement in the future?
This discussion was created from comments split from: Gabb Messenger App Crashing.
I just purchased a watch from Gabb.com and used the "Buy with Prime" option for shipping. It says my service is active, but I cannot pair the watch to the phone app. I keep getting the message to pick my plan/activate my service. When I try to do this, it says that my service is already active and to use the app. Has…
I bought this watch online and paid for the 2 year service plan. I received an email that it was activated but now I’m am setting up the phone and it says plan is already active after I set up activation. Help!
Hello, Wanted to see if there have been any updates yet to the Gabb3 cloud back ups? Like many others, my kids watch stops working almost monthly and I have to do a soft or hard reset. Having thewatch for over a year this is obviously quite time consuming and inefficient to manually re-add contacts and settings each month.…
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Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
We've really loved our Gabb phone (we've had the Z2 for a few years). No internet, snapchat, instagram etc. One thing we've always felt is missing is the ability to manage our child's phone contacts. Feel like this is a missed opportunity. Many parents (like myself) would appreciate being able to control who my child can…
hi, several of my sons friends have iPods and use iCloud email addrsss to text and call. Is it possible for my son to text/call someone with an iCloud address and how do I do that?
I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.
is there a way to make the approved contact list apply to text messages only? I want them to be able to make calls on their phone (friends) , but want text messaging restricted to specific people.
The Gabb Messenger App icon changes if touched. It goes from the text bubble on a black, to a green, to a blue background - and then one where the bubble has a face inside. What does these differences indicate?
My child is able to delete text messages on her phone even though the setting is set to not delete anything/ever. Any ideas? Thanks!
Remind me how to choose which contacts can get/send messages. We had to limit who our child messaged. We'd now like to expand that a little, but I can't recall how to control which contacts are approved.
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