Conversations across all topics.
We just got our child a 3e and are frustrated to see that some apps are limited by the device. The app in question is Mimic by Gabb. Our child was playing for 5 minutes and then got locked out for 8-hours due to "Game Time Limit Reached". EIGHT HOURS!!! I wish this were published on the website and we would have definitely…
I have a number of contacts configured for my son's watch. On the watch, if i go to 'contacts' i can see the whole list, but the only one that can be called or messaged is the primary parent contact. Also in 'messages' the only contact is the primary parent contact. If I try to call the number from one of the approved…
I woke up, my son dropped his gabb phone pro 3 and when we restarted his phone, his phone got stuck on a screen “Samsung Knox Manage” asking me to sign in to the Knox manage account [mvqUjBUwDrzMim0gZZLB@gabbwireless.com], password unknown???I have no idea why this is happening but any replies will be helpful, thank you.
Discussions from all topics
I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
We've really loved our Gabb phone (we've had the Z2 for a few years). No internet, snapchat, instagram etc. One thing we've always felt is missing is the ability to manage our child's phone contacts. Feel like this is a missed opportunity. Many parents (like myself) would appreciate being able to control who my child can…
I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.
is there a way to make the approved contact list apply to text messages only? I want them to be able to make calls on their phone (friends) , but want text messaging restricted to specific people.
The Gabb Messenger App icon changes if touched. It goes from the text bubble on a black, to a green, to a blue background - and then one where the bubble has a face inside. What does these differences indicate?
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
Face-to-face connection made kid-safe.
