Conversations across all topics.
The Pro has been out of stock since April, correct? And now the Gabb Phone 4 is also out of stock. There needs to be more information than just "we don't know" after this long.
Hi, I ordered a replacement phone for my grandson. I paid the $60 replacement fee. I havent seen or heard anything else from GABB. What is the process when replacement devices have been ordered? #stillwaiting🤔
New to Gabb - has anyone experienced perfectly innocent photos and texts from trusted contacts being blocked in messages to your child's phone? For instance cute photos of my kid with her baby cousin were blocked when a family member tried to send them to her directly. I also don't receive notification of these blocked…
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I received conflicting information about this but was told from Tier 2 that the parent app, GabbMessenger, only supports the Gabb phone device. It does not support the Gabb watch. The only parent app that parents can use for their child's watch is MyGabb, however that app does not have capabilities for parents to review…
I have a number of contacts configured for my son's watch. On the watch, if i go to 'contacts' i can see the whole list, but the only one that can be called or messaged is the primary parent contact. Also in 'messages' the only contact is the primary parent contact. If I try to call the number from one of the approved…
I have chatted with support and was advised to create a new Gabb id. I did that and it still pulled in the prior contact list with the contacts I need to remove. Doesn’t matter if I delete it on the Gabb device or my device they just keep coming back. Does anyone know how to remove contacts on these phones??
Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
My son is no longer able to see messages inside of conversations. Conversations still show in the app, but when he goes to view an individual conversation there's nothing there.. He's able to send texts and the notification bubble on the conversation shows that he's getting them. This started happening today (10/24/24)
I know what the flagged content is bc it's in a convo with me, but I recieved notification that it's been flagged and when I click on it it just loads forever. Never actually gets past this screen.
My gabb messenger updated and now it is telling me on device care that the app has malware. That's quite concerning as I'm hesitant on using the app too often.
We've really loved our Gabb phone (we've had the Z2 for a few years). No internet, snapchat, instagram etc. One thing we've always felt is missing is the ability to manage our child's phone contacts. Feel like this is a missed opportunity. Many parents (like myself) would appreciate being able to control who my child can…
I was reading in a discussion that it’s possible to set the Gabb phone to where my child can not permanently delete a text. I went the the live chat and they are saying that’s not an option. I don’t want my child to have the ability to permanently delete a text they don’t want me seeing.
is there a way to make the approved contact list apply to text messages only? I want them to be able to make calls on their phone (friends) , but want text messaging restricted to specific people.
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