Is there a set day every month that bills are posted? How soon before payment is due do they post?

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Brian
Brian Member Posts: 2

Hard to budget for the month without knowing for sure what the bills will be. Next due date shows the first of the next month which is less than a week and a half away and still no bill to view.

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  • ReaganKowal
    ReaganKowal Moderator Posts: 129 Admin
    edited June 20
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    Hi @Brian,

    Sorry for any confusion with the monthly billing process. I'd be happy to help clarify! Every Gabb customer's monthly service bill runs on the same day every month. Gabb has customers on the 1st, 7th, 15th and the 23rd of each month. To know what your monthly bill date is, login to your Gabb Account and select Billing.Your "Next Bill" will show your monthly billing date.

    For example, if your account is on the billing cycle on the 1st of the month, you will receive an email with an invoice attached on the 1st of every month. That invoice will have an itemized bill and an "Auto Pay Date". The auto pay date is always 4 days after the billing cycle start date as it takes a few days for the payment to process.

    If you are not receiving the monthly emailed invoice, from a computer login to your Gabb Account and select Account Information the left side of your page. From there, you can ensure you have the correct email address added to your account.

    Hope this helps!

    -Reagan

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