Hacked my number

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Cbuckshaw
Cbuckshaw Member Posts: 2
edited June 26 in Software

When I or others that are allowed to contact the Gadd watch, someone else is receiving or hacking the number.

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  • ReaganKowal
    ReaganKowal Moderator Posts: 129 Admin
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    Hey @Cbuckshaw,

    Your concern is valid in this situation! Very rarely, a number will be assigned to a line that contacts from the old user of the number still have saved to their contacts. We can assure you that the number has not been hacked. Sorry for any trouble this has caused.

    In these types of situations, our Customer Support can quickly fix this by assigning a new number to your device. We can see that Customer Support has contacted you to help resolve this. Please respond to our team to help get this fixed right away. Thank you!

    -Reagan

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