Gabb Maps

BluCrusher14
BluCrusher14 Member Posts: 12
in Gabb phones

Gabb Maps is not loading any of the information/map. I've deleted and reinstalled it as well…nothing changes. I'd like to see an update also with being able to download offline maps (similar to Google Maps). Can you explain if there is a bug or glitch going on?

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  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 449 Admin
    edited September 30

    Hello @BluCrusher14,

    Great question and feedback! The Gabb Maps app currently functions off WiFi only. For best use of the app, ensure your device is connected to a secure home WiFi source.

    Here are some troubleshooting steps to help get your app up and working:

    1. Update Gabb Phone 4 Pro:
      1. Navigate to the Knox E Fota app and check for updates
      2. Google Play Store app and tap the circle in the top right > Manage Apps and Devices > The second line should say "All apps up to date" or "Download/install updates."
    2. Resets to Gabb Phone 4 Pro:
      1. Open Settings App -> General Management -> Reset -> Reset all settings
      2. Open Settings App -> General Management -> Reset -> Reset mobile network settings
      3. Open Settings App -> General Management -> Reset -> Reset Wifi & Bluetooth settings
      4. Open Settings App -> General Management -> Reset -> Reset accessibility settings

    Ensure you have connected back to WiFi before testing the Gabb Maps again. Hope this troubleshooting helps!

    -Reagan

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