The Weather Channel Radar Does Not Work
On the Gabb Phone 4 Pro, my son has the Weather Channel App, but when he visits the radar it is a blank map- nothing shows up at all. If he joins the beta program in the Play Store, he gets the latest version, but the radar is still broken and now the video section causes the app to crash. He is really interested in the weather, so not having a radar is a disappointment to him. Is there something he can do to fix it or is this something on Gabb's end, perhaps something related to Knox? (I also have The Weather Channel app on my phone and it works completely fine, so the app is not the problem).
Comments
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Hi @Henry,
Thank you for this post and bringing awareness to the trouble you're experiencing with the Weather Channel app. This information has been passed along to our team and will be looked into as soon as possible. If you or others continue to experience this, please comment below for our records.
Thank you!
-Reagan
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It appears the radar does work now for him! However the video section remains unfixed and still crashes when opened.
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It doesn't work on my sons phone either!! How did the one person get out fixed???
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My daughter also has this issue. The application used to work fine until the most recent update was applied. Whenever she opens the app and clicks on Video it crashes. Selecting Radar shows a black background.
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my radar doesn't work also. Its just a black screen.
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Following. My son's does not work either. @ReaganKowal How will users on this thread be updated?
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Hi @melisarm,
Great question! This thread will be updated as soon as we have word from our team. They are aware of the reports and are working hard to get this resolved as soon as possible.
Thank you!
-Reagan
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