Can I edit the information of the Primary Contact for my child's device?
Answers
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Same problem here
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Same issue as everyone else.
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Same problem here
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same problem
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commenting to stay updated
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Having this same issue now after having to do a factory reset for other unrelated issues. Following for the solution.
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commenting to stay updated
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following due to same issue… Just upgraded to Gabb Watch 3 after having an older device for two years and it wiped my contact photo and display name when I activated the new device for my son. Hopefully GABB fixes this quickly. Looks like it's ready been a couple of weeks as a known issue.
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just got our watch today, we have the same issue.
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same issue, waiting for update so following here.
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Same problem. Please fix this!
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same problem!!! Just set the watch up for my sons birthday tomorrow and I’m sad I’m “Megan” instead of mom in his watch 😕
following for updates!
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same problem
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Same issue. Eagerly awaiting the fix. Thanks!
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Same issue here.
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Same exact problem here! Also, can anyone else's spouse be a primary too??
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Just set my daughters up and same issue still adding “mom” as a display name is “forbidden”
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same problem - commenting to stay updated
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Same issue
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same issue, commenting to stay updated
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Commenting to stay updated
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This issue is huge because if i cant update my contact info it makes it so i cant call my daughter during set quiet times which literally makes a kid watch pointless. I cant send her to camp or school with the ability to call or text anyone or get on apps. We havent really been able to use this.
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same. Disappointing. Everyone has a photo and title and I get my full name and no image.
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Same problem too. Following.
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any updates here? I just got mine and same issue
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Same problem.
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Still no fix? I would love for it to read as "mom" like it did on Gabb Watch 2. I don't understand why this is happening & hasn't been fixed. It's been a month.
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Experiencing the same problem after factory reset. Following for resolution.
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Hello all,
Thank you for commenting and following the thread. We wanted to let you know we're still working through making the primary contact on the watch be able to change their display name as it appears on the Watch. We wanted to make sure you know that this isn't forgotten and we're still actively working through it.
Although we don't have a firm release date in the next few days, we appreciate your patience. We understand the need here and are looking to make sure that the display name can reflect "mom", "dad", or whatever you need it to reflect. Thank you.
-Gabb Product Team
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