Activating Gabb Watch

Tlabrum
Tlabrum Member Posts: 3
in Gabb watches

I’m having trouble updating my child watch. I’ve removed the perilous device but the ICC number on the box is getting an error code. This should be easier.

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  • ReaganKowal
    ReaganKowal Administrator, Moderator Posts: 414 Admin

    Hello @Tlabrum,

    Love to hear that you upgraded from the Gabb Watch 2 to the Gabb Watch 3!

    Here are the steps to activate the new device through your MyAccount:

    1. Log into your MyAccount
    2. Navigate to Dashboard
    3. Select the desired line
    4. Select View Details
    5. Select Activate Device
    6. Follow Prompts

    If you receive an error when preforming this activation, our amazing Customer Support team can help get this completed. They can be contacted by chat on www.gabb.com, or by phone at 385.235.6646 Monday-Friday from 7:00 a.m-6:30 p.m., MT or Saturday from 7:00 a.m.-3:00 p.m. MT.

    Once the new device is activated, ensure you have unpaired from the old device before pairing to the new device. To unpair and pair, please follow these steps in your MyGabb App:

    Hope this helps!

    -Reagan

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