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New watch, so we're just figuring out how it works. My daughter just saved up enough coins to purchase a new pet, but after making the transaction, the coins are gone but the new pet doesn't show up. I realize Gabb Go is a really secondary feature of the watch, but the disappointment is significant for her, and the…
Would it be possible to add a "sort by" search option on the gabb app store that would allow users to sort apps by date? This would allow customers to see what new apps have been recently added to the app store regardless of app category.
I created my son a teen Venmo account through my personal Venmo account but I am unable to log him in on his Gabb phone using his phone number. When it ask for a code to be sent to his number to clarify it’s the right person the text message never comes through on his phone. How do I fix this?
I'm hoping to see an update for the weather app. I'd like to have included: national and local weather forecast for cities, weather radar, reports, and lastly hurricane coverage. I also do not get notifications at all from the app, as I do believe it's blocked. I would appreciate if that could be changed as well. I really…
Our watch will not call out to one of our saved contacts. That contact can call the watch but we can not call out. Any ideas why?
Hello! We are trying to connect our Gabb Watch 3 to the wifi at our vacation house to make sure it's up to date before heading out to explore tomorrow. The wifi doesn't have a password, and the connect button stays grayed out without us typing in a password. Is there still a way to connect?
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for several days now we have not been able to use the phone. It won’t connect to WiFi even though it says it’s connected. Can’t receive or place calls. We have turned off and back on and it didn’t help.
This is the second time. The first time they send a new sims card. Anyone else have this problem? Of course I cannot chat, I guess it is too late in the day
Me and my brother have a very similar issue. Our Gabb Z2 phones are continuously crashing. I am not longer able to send messages, and I cannot scroll up in a conversation. If I try to type something, it crashes. If I scroll up in a conversation, it crashes. The calls randomly disconnect or fail and I am unable to call…
We have a Gabb phone Z2. Today my daughter was listening to a recorded file and the speaker stopped working. The phone does not make any sound. You can still talk on the phone, but the ringer, sounds, video sounds, recorded sounds, speaker phone, etc. do not work. Any suggestions?
I would like to video chat with my child on his Z2 but cannot figure out how to connect. I have enabled the safe video chat feature, synced our devices, am connected on wifi and when I initiate a video chat, his phone simply doesn't ring or respond in any way.
My daughter is moving from a gab phone to a non-gab phone. I have only been able to find directions of how to transfer contacts between two gab phones. Is there a way to transfer contacts and media from her current gabb phone to the new one?
my son was prompted to sign into Gabb ID on his Gabb phone. I logged him in, and his Home Screen is gone. He can not select anything, no apps show up, nothing. Not sure what to do here. We’ve reset several times.
My daughter told me today that her phone updated last week and now she can't send/receive photos or send messages in a group chat. There is no phone number to contact Gabb and the online chat is not working. Meaning, I click the button for online chat on the website and nothing happens. She has the Gabb phone Z2. Any ideas…
My daughter has the Z2 model and is unable to text a picture from her gallery. Anyone else have this issue or know how to fix it?
The GabbID icon is not longer on child's phone!? How do I get it back?
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