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My son has a pattern password, he can’t rember what it was and he has been logged out multiple times. I don’t know how he could change his password without knowing it. Just let me know if you guys can maybe erase his password or something.
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
My son’s phone is broken and under warranty. I am trying to submit a claim online. When I get to the screen to submit a claim I get stuck at “Gathering claim data”.
I want to transfer my Gabb Phone 3 from an older child who recently went onto our regular plan with a new phone to a younger child, who is currently on Gabb Phone Plus. Before switching, I want the phone to be wiped so that the older kiddo's pictures and texts are no longer on the phone. The Gabb settings won't allow me to…
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
How do you remove a password from phone?
I understand the kids are not supposed to have the ability to delete things on her phone, which is what sold the phone to us as parents. However, there are some numbers I would like deleted and lost forever since we also can't block from our end. (I know we can block in the contacts, but the kids can just as easily…
Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
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