Only allowed numbers option

Space · 2024-06-05T16:52:49+00:00

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I get the idea of filtered calls instead of just blocking all unknown numbers but my son got his phone yesterday and has had at least 2 spam calls an hour calling his phone... I'd like the option to block all numbers because this is ridiculous. Also, I'd like to be able to delete these calls from his recent calls so he cannot call them back. Even blocked he can call the numbers. I don't think he will but how is that safe?

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GabbPhone3Pro

MessengerParent

Status: Open

Comments

ItsMaggie

Something that works for us is using contact management with the Gabb Messenger Parent from my iPhone. My daughter has a gabb phone 3 pro and using the app we can choose to do contact management and I decide who she can text and call. I know on the gabb watch 3 we use the MyGabb App and my other child can only communicate with people I approve as a contact as well.

Reagan - Gabb

Hi @Space and @ItsMaggie

@ItsMaggie is correct, currently the dialer app on our Gabb Phone 3 Pro does not allow the child user to delete recent calls. This is for parents who choose not to use contact management and want to have conversations with their child about who they're calling etc.

That being said, our Gabb Phone 3 Pro supports contact management through the Gabb Messenger Parent app on iOS. Check out this discussion for more info on that!

-Reagan

AmandaA

When is Contact Management going to be available on the Android Gabb Messenger parent app? I've got a number that I want to block and it says "Coming Soon".

Reagan - Gabb

@AmandaA, Thank you for this question! At this time, we do not currently have a specific date of when the Contact Management feature will be available on the Android Gabb Messenger Parent app. Our team knows the importance of this feature and are working hard to make this available to all. We appreciate your patience!

-Reagan

AGW1818

I'm pretty upset. I bought this phone with the understanding that I can limit who is called, but I can only limit which contacts get saved to the phone. My child can enter any phone number and hit the dial button. This is not actually a solution, and I'll have to go with another safe-phone solution.

Reagan - Gabb

Hello @AGW1818,

Thank you for your comment on this Feature Idea post so we could get the proper information added here! The newest version of the Gabb Messenger Parent app, Contact Management is available to iOS and Android.

When activated Contact Management allows for the parent to only allow calls and texts to be sent and received from the approved contact list. If a text or call is made from the Gabb Phone when Contact Management is enabled, the call will immediately end and the text message will say "Contact not approved. No messages can be sent or received. If you need help, talk to your parent or guardian."

To learn more on how to manage your child's contacts through your Gabb Messenger Parent app, check out our amazing Help Article under Managing contacts and deletion settings👈

Hope this helps!

-Reagan

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