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I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
I understand the kids are not supposed to have the ability to delete things on her phone, which is what sold the phone to us as parents. However, there are some numbers I would like deleted and lost forever since we also can't block from our end. (I know we can block in the contacts, but the kids can just as easily…
We purchased the Gabb 4Pro. I'm the only parent on the account right now but I can't add my wife as a guardian? I added myself as a guardian but can't add any other contacts? In the Messager app it says under controls Contact Management coming soon? I've tried to add contacts but it is just greyed out.
I would like to reactive my son’s watch. I did not realize I had an unpaid balance? Can I please get some assistance with this?
Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
My daughter just got her Gabb 4 pro phone yesterday, and we can't send any text's or make any calls, I talked with a Gabb Support person and they're sending us another Sim card. But I'm not convinced that that's the problem. Any Idea's? Every time I try to send a text it says "failed to send" And I have 2 or three Internet…
Hi, my daughter's phone 4 Pro is stuck on the September 2024 security patch and hasn't received any patches since we received it. It is connected to WiFi and charger every night. The Software Update page shows it last checked for updates yesterday, and all buttons on the page are disabled (grayed out). Please advise: *…
how do I enable location sharing for my sons phone? It says that it can be enabled by admin.
Placed order on 6/22/25. Trying to find out when we will receive the phone.
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
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