Recent Software Discussions
Discussions about Gabb Music, Gabb Messenger, MyGabb App etc
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Introducing Gabb Music+
The next level in clean music streaming for kids and teens is here. Introducing Gabb Music+ Gabb Music+ lets you search for artists and songs, build your own playlists, download music for offline listening and more. Check out our Gabb Music page for details. To get Gabb Music+ you can: Update your phone plan to an Advanced…
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Update to Gabb Messenger for parents on Android: Mange your child's approved contacts
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
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How do we use video calling?
Supposedly Gabb has a "Safe Video Calling" feature. How are we supposed to get that to work? Feeling a little frustrated not knowing how to facetime my child
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How to get ahold of customer service besides online chat?
I ordered a 4 pro Slim Case and when I received my shipment with other items, I was left a note on my packaging list sheet that said "out of stock please contact support" but when I try to contact support, nobody is available. Any advice on how to resolve this quickly? I
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More than 1 parent with the Gabb Messenger Parent app?
Hello: My wife and I Just Got a Gabb pro 4 phone for our son. She set up the device and paired it with her phone — the my Gabb app and messenger. For me — she put me as a guardian, and I can locate and call the Gabb phone from the my Gabb app. (I created my own username and PW) However, when I downloaded the Gabb Messenger…
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Gabb Messenger for Parents - constantly having to log back in
Every time I go to use the Gabb Messenger for Parents, I have to re-log in. That's about the time I find out that I've been logged out for a while, so flagged texts weren't coming through. In other words, because the app logs me out all the time, I'm not getting notified of flagged texts. How can I fix this?
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MMS messaging on Gabb Phone 4
Why can't my son send or receive MMS messages?
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Gabb Messenger Parent Crashing
This discussion was created from comments split from: Gabb Messenger App Crashing.
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Gabb Messenger and Spam Texts
Recently my son and I have been getting a lot of Political and other spam texts. Thankfully Gabb Messenger puts it all into my "Requests" Tab so I can delete it. I can count anywhere from 75 to 100 political spam messages in my Trash from the past month. I have blocked all of these and put them in the trash. It would be…
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Gabb Phone pro 4 issues
I am losing contacts and downloaded apps everyday. I am unable to restore from the Gabb cloud. Each time I log out and log back in, restore stops at “121 of 363 files”. I’ve called tech support everyday over the past week and gotten zero help with this issue. this is not a device issue. I’ve purchased a new device and it…
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MP3 Files on Gabb Phone 4
Is it possible to add mp3 files to a Gabb Phone 4? I just received one today, and I am trying to allow for there to be some locally stored music for my kids. When I connected the phone to my computer, it will not allow for files to be copied into the folder. I searched around youtube and the forums and could not find any…
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Will the phone or watch GPS work internationally?
We are going on a Christmas vacation to Europe this year. I understand the phone won’t work unless connected to a wi-fi for some things. But, will the GPS tracking work since typically that is done by satellite vs cell towers? If it does work- it would still be worth it to me to bring them on vacation. If not, I’m thinking…