Software Discussions
Discussions about Gabb Music, Gabb Messenger, MyGabb App and more!
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Mygabb app on child's phone doesn't display the QR code to register a guardian contact.
Hello, The Mygabb app on child's phone doesn't display the QR code to register a guardian contact. When I go into my child's phone - MyGabb app - It says "Let's Go." When I click the "Let's Go" button it closes the app. I don't see anywhere else to click in the app to show the QR code to register a guardian contact. Phone…
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How can I view flagged images?
I’m getting the notifications saying that a message has been “flagged” and when I look it says that it was a picture message and it’s blurred out. How can I unblur it on the parent end so I can see what’s being sent??
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Canon+ App
We just joined Gabb and opted for the Advanced Plan with the 4Pro phone partly because we saw that the Canon+ app is available for the Gabb phones. We have a family membership and were hoping our son could use it with his new phone. However, the Canon+ app links to a web page to log into an account. The page is blocked by…
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Uninstalling Gabb apps - data deleted?
Hi, If I wanted my child to “take a break” from an app by removing it, but without deleting its data, is that possible? Thanks
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Meet Mobile: Swim app. Cannot activate because can't pay!
Meet Mobile: Swim is an approved Gabb app. We downloaded and installed it on my son's Pro 4 phone. Unfortunately, when he runs the app, it asks for the annual subscription payment. When I (the father) enter the CC info, it attempts to use GooglePay or PayPal, which is blocked, so we are stuck. Is there a way other's have…
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Blocking Google Links in Gabb 3rd Party Apps
Hi Gabb Tech Support, My kids are very tech savvy and I am trying to eliminate any apps with embedded browsers and links. But sometimes one will slip through the cracks then I will investigate it. When I investigated the Waze App I noticed that if I tap on the Privacy Policy Link: It takes me to the Waze privacy Policy and…
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Inappropriate covers and suggestions
My daughter brought an album cover to my attention that was really inappropriate, and even suggesting the playlist was gross enough. My sons have also noticed some of the covers for popular singers have been displayed and are also inappropriate. Is there a way that albums or playlists can have no covers at all? It's been…
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Adventures in Odyssey
We r trying to sign into the adventures in Odyssey app on our sons new Gabb phone 3 plus. But it keeps going to a screen that doesn't go anywhere and blocks the URL. The app doesn't give the ability to sign in on another device or anything to get around it. Has anyone else been able to get it to login on the gabb phone?
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Update to Gabb Messenger for parents on Android: Mange your child's approved contacts
Hi all, We're excited to announce that parents using the Gabb Messenger app on Android can now manage an approved contact list for their child's Gabb phone. While this feature has been available on iOS, our newest update to Gabb Messenger in the Google Play Store allows parents to manage their child's phone contacts,…
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Where is the Gallery app on Gabb phone 4 pro?
I have a gabb phone 4 pro and can't find the gallery app. I have the photos app, but this does not let me edit or even delete the photos. Also, for wallpaper and contact pictures, it won't allow me to pick a picture to put up because I don't have the gallery app. Customer service said that all the Gabb phones come with the…
