Ask questions. Share knowledge. Join the conversation.
Share and upvote ideas for Gabb product improvements.
Explore and discuss any generation of Gabb Watch.
Share insights on Gabb Phone models like Gabb Phone Plus and Gabb Phone 3 Pro.
Chat about Gabb Music, Gabb Messenger, MyGabb App, and more.
Discuss orders, bills, subscriptions, and more.
I recently upgraded my kids watch from the 2nd gen to the Gabb Watch 3. From day one it's had overheating issues. It says it needs to "cool down" and shuts itself off. Gabbs "troubleshooting" steps are software and firmware updates--all of which I've done. When talking to support they say it can overheat due to "being in…
I don't want anyone calling in or out on the phone unless they are in Contacts. I want to limit who can add anyone to Contacts.
As many of you may have noticed, a new update for your MyGabb App was released on April 1st! We’ve improved the MyGabb app with a simple, more user-friendly design, easier device pairing, enhanced parental controls, better performance, stability improvements, & bug fixes. Features & fixes: New interface: Intuitive…
There are very limited options to adjust the appearance of the clock on the home screen. It appears that Gabb has Samsung Clock installed on the lock screen, but it is not available on the home screen. How can I change the color and style of my clock on the home screen? If there is no way to currently do this, I would…
Anyone else struggling to keep the GPS location working on tracking your child? It worked OK for us from February 2024 until end of June 2024 when suddenly it no longer works. I've tried resetting the phone, deleted and reinstalled the app, kept up on updates..... Anyone have success getting theirs to work after not…
For some reason I have to first click on add images and then go back to add emoji in order to add an emoji 80% of the time. Does anyone else experience this and have a fix?
How does a parent add permissions so a child can add contacts?
My daughter plays the game spelling/word game Wordscapes and has an account that we created when we purchased the app with the "no ads" feature. When we tried logging into that account on her new Gabb 4 Pro phone, it wouldn't allow the login because they don't have their own username and password feature - only login with…
we purchased an audio book through Olive Tree. It shows up in our library for the app, but anytime we try to download or play it, it fails due to a network error. We’ve tried different Wi-Fi connections but same result. Any ideas why?
Hi! We set up a new Gabb phone for our son and want to give his old phone to our daughter. I need help finding the IMEI and ICCID numbers for the old phone.
Explore articles and tutorials to answer your product questions.
Information about issues, planned maintenance and their status.
