Recent Watch Discussions
Discussions about Gabb Watch 2, Gabb Watch 3 etc
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Watch won’t turn on
my daughter has had this watch a little over a month. It won’t turn on, but will just light up with a blue screen and Gabb logo. It’s like it’s stuck trying to reboot. I’ve tried charging it, hitting the power button 10 times, holding the power button down. Any suggestions or help would be appreciated!
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Missing coin purchase on Gabb Go
New watch, so we're just figuring out how it works. My daughter just saved up enough coins to purchase a new pet, but after making the transaction, the coins are gone but the new pet doesn't show up. I realize Gabb Go is a really secondary feature of the watch, but the disappointment is significant for her, and the…
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Gabb Watch 3 blue loading screen
This discussion was created from comments split from: Gabb watch 3.
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Secondary Guardian can't send texts or make calls.
We set up the initial connection just fine but the second phone can't send texts and phone calls hang up after one ring and then says voicemail is not set up. We can ping the watch from the secondary phone and get a location, however. Thank you for any assistance!
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iMessage number can't disassociate.
The number we were assigned is tied to someone's Apple ID, and I cant receive the code I need from the apple self help process. How long will the support wait be 3 hrs? Can you let me know when it's a more feasible time for me to reach out? All family members except myself are Apple, and can't send messages. Watch won't be…
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Gabb watch 3 won't charge
I am trying to update the software on my daughter's Gabb Watch 3, but I noticed it's been charging for over a day and isn't charging more than 1%. I've tried wiping off the charger and the back of the watch but it doesn't seem to do anything. Sometimes I am able to get the Gabb logo screen to show up briefly but then it…
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The parental lock phone feature
Can a parent choose to lock all functions accept for time on this watch? For example, I wouldn’t want my kid playing with her “pet” at school.
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Can I still use my Gabb watch as a normal watch after disconnecting service
My kids have the old Gabb watch 2 and we have cancelled service because we no longer need it, but they still want to use it as just a normal watch. We were using it to tell time, but the time was not correct and needed to be reset. I did a hard reset, but without the service, it cannot connect to network to update. Can I…
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Lock mode for ALL contacts?
Hi! Brand new Gabb Watch family here so I'm still learning. In lock mode, I know that communication is disabled EXCEPT with Primary and Guardian contacts. Is there an option to NOT allow those either — and only allow the SOS feature? (It's only day one for us, but my 9 year old has been sending me messages ALL day. I know…
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Technical Issue Escalation
After an hour waiting to chat with customer service I was told my Gabb Watch issue was being escalated but the representative could not give me a timeframe for hearing back. Does anyone know how long it takes to hear back from the Gabb technical team?
