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We set up the initial connection just fine but the second phone can't send texts and phone calls hang up after one ring and then says voicemail is not set up. We can ping the watch from the secondary phone and get a location, however. Thank you for any assistance!
The number we were assigned is tied to someone's Apple ID, and I cant receive the code I need from the apple self help process. How long will the support wait be 3 hrs? Can you let me know when it's a more feasible time for me to reach out? All family members except myself are Apple, and can't send messages. Watch won't be…
I am trying to update the software on my daughter's Gabb Watch 3, but I noticed it's been charging for over a day and isn't charging more than 1%. I've tried wiping off the charger and the back of the watch but it doesn't seem to do anything. Sometimes I am able to get the Gabb logo screen to show up briefly but then it…
Can a parent choose to lock all functions accept for time on this watch? For example, I wouldn’t want my kid playing with her “pet” at school.
My kids have the old Gabb watch 2 and we have cancelled service because we no longer need it, but they still want to use it as just a normal watch. We were using it to tell time, but the time was not correct and needed to be reset. I did a hard reset, but without the service, it cannot connect to network to update. Can I…
Hi! Brand new Gabb Watch family here so I'm still learning. In lock mode, I know that communication is disabled EXCEPT with Primary and Guardian contacts. Is there an option to NOT allow those either — and only allow the SOS feature? (It's only day one for us, but my 9 year old has been sending me messages ALL day. I know…
After an hour waiting to chat with customer service I was told my Gabb Watch issue was being escalated but the representative could not give me a timeframe for hearing back. Does anyone know how long it takes to hear back from the Gabb technical team?
I recently got a new phone number and I’m not able to update primary contact info (I.e. replace old number with new number). Any suggestions on how to achieve that?
Anyone experience screen flashing? 90% battery, have restarted twice and it's still doing the same thing. I have specific Moby Faces that I don't want to lose, so I don't want to try the factory reset. It's 7 months old…I feel like this shouldn't be an issue?
we just received our sons new Gabb watch yesterday. I have tried multiple times to activate the watch through the MyGabb app and it will not work. The watch has populated a pairing code but I am never able to get anywhere on the app to pair it. I try to add the device and then select the watch 3. It says checking for…
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