Account Management Discussions
Discussions about orders, billing, account info and more!
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Standard Plan Apps
is it possible for you guys to add more apps to the standard plan rather than just the few available
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Setting up a child's profile
I purchased a watch for my granddaughter and my daughter's boyfriend's daughter. Two separate parents or contacts for the most part. I separate the accounts. My daughter already had set up profile accounts for both girls. I tried using the same information for my granddaughter that was set for the new account, its just…
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Subscription on watches we don't have
Hi. I just looked at my billing and it looks like we have been paying for a subscription to 2 watches we haven't had for over a year. Please advise on how we can be refunded for the past 16 months. Also, my son's Gabb Watch 3 that he is currently using won't turn on. I've tried the factory reset, but I still didn't work.…
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Case delivered, but no phone?
Case was delivered today, but phone was not delivered with it. Are they not shipped together? If not, I have not received any notification about when or if the actual phone has been shipped.
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It says if I activate my lines before December 18 I get a free month….
I activated both lines. Will this automatically credit my bill for both of the watch lines we have?
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Multiple Issues with the Gabb Phone 4 Pro
Recently i have been having many issues with the Gabb Phone 4 Pro that has made my life irritating - since receiving the phone the Gabb Maps have not worked even following the suggestions that are posted here - recently i found out that the Samsung Calendar suddenly went from showing all the calendar schedules that my son…
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Upgraded but still paying for previous device
I updated my two Gabb watches to two Gabb phones during Black Friday. Once I activated the phones, the watches were no longer usable. So why am I still getting billed for both devices?
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Cancellation Fees
Hi, I was wondering how Gabb’s contract cancellation fees work.
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Upgrading Gabb Phone 3 Pro from a standard plan to advanced - will I be charged $30 activation fee
My daughter wants more apps on her phone which is not supported with the monthly standard plan so I wanted to know if I will get charged a $30 activation fee to upgrade to the advanced plan. I am not upgrading her phone just the monthly plan.
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Recent order
Hi, I ordered a Gabb phone and watch on this account and the status says complete. I have not received my items and was wondering what "Status: Complete" means, And if it means it should have been shipped.
