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Super frustrating. Just got two new Gabb Pro 3 phones. My kids have entered the contacts on their phones they would like to talk with. When I go to the parent Gabb Messenger app, manage contacts and add a contact from kids list there is NOTHING. I have updated all phones, synced, logged in and out, waited 24 hours and…
My son’s phone is broken and under warranty. I am trying to submit a claim online. When I get to the screen to submit a claim I get stuck at “Gathering claim data”.
I want to transfer my Gabb Phone 3 from an older child who recently went onto our regular plan with a new phone to a younger child, who is currently on Gabb Phone Plus. Before switching, I want the phone to be wiped so that the older kiddo's pictures and texts are no longer on the phone. The Gabb settings won't allow me to…
Hi Gabb. Really appreciate what you guys have done for my family so far but I'm a little concerned. My son has a Gabb phone 3 with the "advanced" type plan to get apps. I recently enabled an app for him from my account online. He downloaded the app just fine on his phone but I was really disappointed when he came to me…
How do you remove a password from phone?
I had to reset my Samsung Watch 4 yesterday and now I can't get my weather feature to work as it can't find my location through the Gabb Phone 4 Pro. It worked just fine before my watch reset. I have noticed increasingly over the past several months that a lot of the apps where location is required: Weather Channel Radar…
I understand the kids are not supposed to have the ability to delete things on her phone, which is what sold the phone to us as parents. However, there are some numbers I would like deleted and lost forever since we also can't block from our end. (I know we can block in the contacts, but the kids can just as easily…
Hi, does anyone else have an issue with the safe video calling not working on the Gabb Phone 4?We have had the phone since December 2024 and are unable to send the invite for safe video calling to contacts that have the Gabb Messenger installed on their phone. I have spent many hours communicating with Gabb support about…
Hi, my daughter's phone 4 Pro is stuck on the September 2024 security patch and hasn't received any patches since we received it. It is connected to WiFi and charger every night. The Software Update page shows it last checked for updates yesterday, and all buttons on the page are disabled (grayed out). Please advise: *…
The MyGabb app has not been working for me at all today. It keeps forcing me to log in, then logs in, spins, says it cannot find my devices, then kicks me back out to the login screen. I’ve tried deleting & reinstalling the app multiple times, and restarting my iPhone. Has anyone else encountered this? Both my kids were…
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