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We just got my daughter the gabb phone 4 pro. The last two days she has went to school something happens and her phone goes straight to voicemail and her texts don't go through. It is like the device is off, but its not. I know at one point she didn't have service. She came home and I tried calling again and it went…
for several days now we have not been able to use the phone. It won’t connect to WiFi even though it says it’s connected. Can’t receive or place calls. We have turned off and back on and it didn’t help.
I found threads on phone 3 issues with the locate child feature, but none for 4 pro. I have done all the steps outlined for the 3 phone, but it hasnt made the locate feature functional for us. I continually get a 'device has no battery' error code. which is comical, but not useful. Has anyone had this issue and gotten it…
My daughter got the pro 3 last Christmas. Today the screen blacked out. We were able to restart the phone but the screen is still messed up. It's only a year old. I've had phones last 5 years and only needed a new one because the software on it was so outdated it couldn't run effectively. My daughter does not drop or beat…
I ordered a new Pro 4 to upgrade my daughter's phone. I use the barcode on the box and everything is scanning in as a Pro 3. We check the settings on the phone and it seems to be a 4. BUT now I can't add any APPS to her new phone; they were all removed from her old phone, and when I try to add a new app, it goes back to…
daughter received a new Gabb phone and we go through the steps to activate and transfer and when we arrive at the final screen it says cannot activate at this time. What do I do?
Yesterday I upgraded my daughter's phone plan from standard to advanced because she wants more apps and I'm also hoping she'll be able to send and receive pictures over the mobile network. It's been over 24 hours and these features still don't work. How long until the upgrade in plan takes effect? Do I have to wait until…
Hello, At one point in trying to get my childs phone to sync to mine to allow contacts, it asks you to open the MyGabb app on my childs phone. When I open the app, the only button I can press is "Let's Go!". If I press that button, the app closes. I have no other options here. Has anyone else seen this? Thank you, WIJon.
My daughter has the Z2 model and is unable to text a picture from her gallery. Anyone else have this issue or know how to fix it?
I am just wondering if anyone is getting in to the Help Line/getting return phone calls? I purchased 3 phones for my kids for Christmas and am seriously regretting this decision. I have sat on hold for hours and asked for a call back every day since Christmas and have been totally ignored. Is this normal for this company?…
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