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My child is unable to access the keyboard to send a custom text on his watch. When you click on the box to write a message nothing happens. If you click and hold a “paste” message appears. We’ve tried a soft reboot, hard reboot and checked for updates. Nothing has worked. Has anyone had a similar issue?
I've gone through the Gabb watch and now a phone with my oldest kid,and we have loved it so far. I'm starting to look at the watch now for my youngest. My problem is she has limb differences and has very small wrists, 5 inches to be exact. I'm trying to find the smallest size of the watchband + watch, as going much over…
Tried the cleaning, change of sockets, unpairing but now have a dead watch and it refuses to charge. Need a solution to fix this
My wife, who was a guardian contact, accidentally deleted the app, and when she tried to log back in, she couldn't. It won't let her create an account because it says she already has one, but it also won't do a password reset because it says her email isn't associated with an account (the invite goes to her phone #). We've…
My daughter's watch crashed today and was stuck in a boot loop with Android recovery. The only thing to do was to remove the device and factory reset. But, her profile is gone too? I cannot find her Gabb ID anywhere in the MyGabb app or the web portal. All of her contacts are gone. There were only a few, so we can re-add…
My daughter's watch is only 6 months old and we have nothing but issues ever since. Wish we hadn't committed to a 2 year contract. This past week it started randomly turning itself on and off, on and off, on and off. Constantly. To the point that it turns burning hot and we just shut it down and try again later. It's…
I’m trying to get support from Gabb and it’s proving difficult. When charging the watch, it is at 100% when on the charger but immediately reduces to 0% when removed
Hi, my son has a gabb phone 4 Pro. We bought him a Samsung Galaxy Fit 3 Fitness tracker watch. We downloaded Samsung wearable and Samsung Health apps, which are both approved apps on gabbs list. However, when we try to pair the watch to his phone, we get a message saying, "Action not allowed. Setting is not available." Is…
This discussion was created from comments split from: Gabb watch 3.
Hello, I did a hard reset on the watch and now it is telling me that it's already paired but unable to access the watch as it keeps saying it's already paired (and won't move off screen). Has anyone had this issue? I did a hard reset, twice.
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